Privacy Policy

 

Privacy Policy 

At Enjoy Ivoire, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Enjoy Ivoire and how we use it. 

  1. Information We Collect

When you visit or make a purchase on our website, we collect certain information necessary to process your order: 

  • Personal Data: Name, shipping address, billing address, email address, and phone number. 
  • Payment Information: Credit card details or alternative payment methods. Note: Payment processing is handled securely by our third-party provider. We do not store your full financial details on our servers. 
  • Automated Data: Device information, IP addresses, browser types, and cookies used to improve your shopping experience. 
  1. How We Use Your Information

We use the information we collect to: 

  • Process, fulfill, and ship your orders (including our cold-chain delivery management). 
  • Communicate with you regarding order confirmations, tracking details, and customer service updates. 
  • Screen orders for potential risk or fraud. 
  • Send you marketing updates or newsletters (only if you explicitly opt-in). 
  1. Sharing Your Personal Information

We do not sell your personal data to third parties. We only share your data with trusted partners to help us run our business: 

  • Shipping Carriers: To deliver your perishable items to your doorstep. 
  • Payment Processors: To safely process transactions. 
  • Analytics Providers: To understand how users interact with our store. 
  1. Data Security

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information when you place an order or enter your details. 

  1. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. Please contact us using the details below to exercise these rights. 

  1. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us. 

 

 

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